Janice Francisco, a partner at Touchpoints Learning andInnovation and an advisor to Signal 49 Research, helps leaders and teams build organizational capacity for change. Based in Toronto, she holds an MS in Creativity and Change Leadership from SUNY Buffalo State and developed both the ThinkUP Framework™ and the Innovative Instructional Systems Design method.

In this episode, Janice reveals how a shared process and language can unite teams, even in crisis. She shares real-world stories from international event safety and remote mining, showing how clear direction, creative problem-solving, andconscious leadership unlock team potential. She explains that adopting a mindset of total responsibility for what we create is essential and describes experiencing creativity as dancing with the Universe.

You’ll learn to reduce ambiguity in innovation, empower teams to tackle tough problems, and maintain a human touch as AIevolves. Janice also explores the value of creative flow and staying attuned to what matters most while leading change.