Janthana Kaenprakhamroy is the Founder and CEO of Tapoly, the award-winning Insurtech business. Tapoly provides on-demand insurance for SMEs and freelancers. Prior to founding Tapoly in 2016, Janthana was Director, Internal Audit at UBS Investment Bank. During her banking career of 15 years, she also worked at J. P. Morgan and Deutsche Bank.

In this episode, Janthana talks about:

• how her life circumstances have shaped her leadership style
• the importance of self-awareness and how she's changed over time
• how she’s been helped by not being afraid to try things out and fail
• the importance of setting clear expectations of others and giving candid feedback
• the need for managers to take personal responsibility for team performance