Discover how local businesses can compete in an increasingly digital world while building stronger customer loyalty and community connections. In this episode of the Network of Giving Podcast, Terry Evans sits down with Jason from United to discuss the challenges facing retailers today, from online competition and changing consumer habits to the growing importance of customer feedback and meaningful engagement.
Jason shares how supporting local causes can create deeper relationships with customers and why community-focused initiatives matter more than ever. The conversation explores how the Network of Giving helps businesses strengthen loyalty, generate valuable customer insights, and ensure charitable contributions stay within the local community.
They also discuss the future of small business, the risks posed by large online retailers, and why keeping dollars local benefits consumers, entrepreneurs, and communities alike. If you're a business owner, marketer, or community advocate, this episode offers valuable insights and practical takeaways.
Key Topics
Impact of online retail on local businesses
Strategies for customer retention and loyalty
Role of customer feedback in decision-making
Community engagement through local charities
Benefits of the network of giving platform for small businesses
Chapters
00:00 - Introduction to Local Business Challenges
03:05 - The Shift in Customer Loyalty and Feedback
06:05 - Community Engagement and the Network of Giving
09:01 - The Value Proposition of Local Businesses
11:50 - The Impact of Supporting Local Economies
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