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This is part two of Tim Locker's interview with Jason Johns, VP of Construction at Gateway Fiber. In this episode, Jason emphasizes the importance of transparency and honesty when dealing with partners and customers. He notes that finding the right employees who fit the company culture is more important than technical skills. Training field technicians to provide good customer service is critical since they represent the company directly to homeowners.
Looking ahead, workforce shortages will challenge the industry's ability to meet infrastructure targets with new government funding. However, expanded fiber networks will bring huge benefits like remote work and schooling. The podcast covers relationship building, company culture, customer service, hiring practices, and future growth opportunities in the telecom industry.
If you've enjoyed this conversation, be sure to subscribe so you don't miss any future episodes.
Hosted by CBM's own Vice President of Broadband, Tim Locker, Power the
Network is bringing industry leaders to your feed every other week. One
minute, you'll dive deep into products and innovative new processes. The
next minute, you'll be learning timeless principles to equip you in
your career. At CBM, we are powered by ownership, and we're bringing the
same energy into podcasting with Power the Network.
By CLEAVES-BESSMER-MARIETTI, INC.For more information, connect with us at cbmrep.com/contact
This is part two of Tim Locker's interview with Jason Johns, VP of Construction at Gateway Fiber. In this episode, Jason emphasizes the importance of transparency and honesty when dealing with partners and customers. He notes that finding the right employees who fit the company culture is more important than technical skills. Training field technicians to provide good customer service is critical since they represent the company directly to homeowners.
Looking ahead, workforce shortages will challenge the industry's ability to meet infrastructure targets with new government funding. However, expanded fiber networks will bring huge benefits like remote work and schooling. The podcast covers relationship building, company culture, customer service, hiring practices, and future growth opportunities in the telecom industry.
If you've enjoyed this conversation, be sure to subscribe so you don't miss any future episodes.
Hosted by CBM's own Vice President of Broadband, Tim Locker, Power the
Network is bringing industry leaders to your feed every other week. One
minute, you'll dive deep into products and innovative new processes. The
next minute, you'll be learning timeless principles to equip you in
your career. At CBM, we are powered by ownership, and we're bringing the
same energy into podcasting with Power the Network.