In this episode of Beyond the Inflection Point, host Sean Heberling speaks with Jay Aigner, founder and CEO of JDAQA, about building a global quality assurance services firm from the ground up.

JDAQA helps software development shops and SaaScompanies—particularly in HealthTech—deliver reliable products by providing outsourced testing through a distributed team model spanning the U.S. and the Philippines.

Jay shares his journey from a single-founder operation to a fast-growing services company, reflecting on the challenges of entrepreneurship, the importance of trust in remote teams, and how QA as a service can unlock growth for software businesses struggling to ship products with confidence.

Topics covered include:

• The early days of starting a services business with limited resources
• Building and managing a fully remote, distributed QA team
• Why HealthTech SaaS companies turn to outsourced testing
• Lessons learned from scaling while maintaining quality and culture
• Insights on resilience, leadership, and founder mindset