Jay Baer brings 27 years of marketing and customer experience expertise and has worked with more than 700 companies, including 36 of the FORTUNE 500. In his keynotes and webinars, Jay teaches how to grow businesses by giving customers a differentiated experience they notice and talk about.

What is one thing people might not know about you?

How do you succeed in marketing and communications today?

What are talk triggers?

What are the different types of talk triggers? Should my listeners you every type per interaction?

How do customers feel when companies have inconsistent experiences?

Why should leaders experience their business as a consumer does?

Should you keep an eye out for what your competitions customers are saying?

Why does trust matter more than truth?

What book or person in customer service or experience have influenced you the most in the past year?

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BOOK RECOMMENDATIONS:

Learn about all the guests book recommendations here: https://press1fornick.com/books/

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