Jay Thornhill is a co-founder of Baopals, a website designed to help English-speaking expats in China access the wonderful world of shopping available on Chinese-only Taobao and its sister site, TMall. Their success story is really inspiring, and Jay’s insights gleaned along the way are priceless. Also this week we debut a NEW FORMAT for the show that we would love your feedback on. Learn more at howchinaworkspodcast.com!