Jaylee Hilliard | Bridging Compassionate NICU Care and Digital Health Solutions

In this episode of the NICU Today Podcast, we are joined by Jaylee Hilliard, Vice President of Clinical Strategy at AngelEye Health. With more than a decade of experience in neonatal and pediatric care—including her time as Director of Neonatal Services and Pediatric ECMO at McLane Children’s Baylor Scott & White—Jaylee now leads clinical innovation to strengthen family engagement, improve outcomes, and streamline care through technology.

Beyond her professional expertise, Jaylee brings the personal perspective of being a two-time NICU mom. Her first daughter was born at 32 weeks during the height of the COVID-19 pandemic, and her second had a brief NICU stay in 2024. These experiences give her a powerful dual lens as both a healthcare leader and parent.

On today’s episode:

• Jaylee shares her background in healthcare and how she transitioned into her leadership role at AngelEye Health.
• Her personal NICU journey, including time on bedrest and the challenges of leaving her baby in the NICU.
• The role her husband played during the NICU and post-NICU experience.
• How AngelEye Health is using technology to support families and improve communication.
• Resources available for families who may not have camera systems in their NICU.
• Her biggest advice for parents navigating the NICU today.
• Updates on how her baby is doing now.

Jaylee’s story and expertise highlight the importance of compassionate care paired with innovation, ensuring families remain connected during some of the most challenging moments of their lives. This episode offers both practical insights and encouragement for NICU parents and professionals alike.