In this episode, Jaymes Hanna talks about how education technology continues to evolve, especially during the pandemic, and how the Bill & Melinda Gates Foundation is designing education to meet people where they are. He also discusses the challenges of change management and how they are attempting to overcome them.

Jaymes Hanna is the senior program officer of Market Dynamics at Bill & Melinda Gates Foundation. His work focuses on improving the design awareness and adoption of evidence-based programs, products, and services that support teachers and increase student success, including the use of human-centered design. Previously, Jaymes held roles with Leap Innovations and was the manager of Monitor Deloitte strategy console.

1:03 Jaymes' quest to find solutions to real-world problems.

2:47 What piqued his interest in human-centered design.

4:54 His role at the Bill & Melinda Gates Foundation and the primary focus of the K12 team.

6:06 The ideal role of technology in education.

11:42 How they involve stakeholders and school leaders in achieving a common goal.

14:59 Scalability to meet more people where they are.

18:25 Human-centered design's role in shaping the future of education

21:22 Considerations for designing education.

25:22 Establishing reasonable and respectful expectations regarding the locus of control and the willingness to change.

32:28 Education, design, and technology’s bright future.

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