Experience by Design

Jayson Yardley and Patient Financial Experience


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Anyone who has ever received a medical bill in the mail knows the experience of trying to understand the costs. Stories abound about making sense of the codes, line items, services, and treatments that are part of the pages of billing that we can receive. This makes the financial aspect of getting treatment often the most painful. Jayson Yardley and Avadyne are trying to change that. Hear how Jayson and Avadyne are looking to the Black Eyed Peas, comic books, and AI to try to make the patient journey more healing. While getting your bill in the mail may never be a positive experience, it doesn't have to be so awful. And if the smiling faces on Avadyne's webpage are any indication, it might just be enjoyable.

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Experience by DesignBy Gary David

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