In this installment of JCMC: The Discussion Section, host Nicole Ellison, Editor-in-Chief of the Journal of Computer-Mediated Communication (JCMC), and her guest, Dr. Linda Duxbury, delve into the topic of email communication in the workplace. They discuss the difference between importance and urgency and how these concepts contribute to employees’ perception of email communication. Tune in to hear Dr. Duxbury’s advice on how to improve email communication habits.

Click here for the episode transcript.

Featuring

Nicole Ellison

Linda Duxbury

More from the host & speakers: 

Nicole Ellison

Professor | School of Information

University of Michigan

Editor-in-Chief of Journal of Computer-Mediated Communication

Twitter - @nicole_ellison

Linda Duxbury

Chancellor's Professor, Management | Sprott School of Business

Carleton University

Twitter - @Carleton_U

Works referenced in episode: 

Lanctot, A., & Duxbury, L. (2022). Measurement of perceived importance and urgency of email: An employees’ perspective. Journal of Computer-Mediated Communication, 27(2), zmac001.