This week Robert White explains the recent reconfiguration of JCPB's Customer Service department and the reasoning behind it.

JCPB Customer Service Makeover

Welcome to PowerCast, the Johnson City Power Board's weekly podcast. Join us each Friday when we feature interviews, discussions, and reviews of current events and issues affecting JCPB customer-owners. To ask a question, make a comment, or suggest a topic for the PowerCast, send us an email via the link to the right or call and leave a voice message at (423) 952-5165. Don't forget; you can also follow us at JCPowerBoard on Facebook, Twitter, YouTube, and Blogger!

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JCPB Customer Service Makeover

JCPB Customer Service Makeover