Discover the fascinating world of J.D. Power, the global leader in consumer insights that's been shaping industries for over 50 years. From automotive to healthcare, J.D. Power's influence is felt in every corner of our lives. Join host Aslekeir Gairleif as he explores the company's humble beginnings, its innovative "Voice of the Customer" approach, and its evolution in the digital age. Learn how J.D. Power's awards can make or break a brand's reputation and how their insights drive product improvements and elevate customer service standards. Get ready for an engaging, informative, and thought-provoking journey into the world of customer satisfaction!