In this episode of Learning at the Edge, Kay Peterson speaks with Greg Pawlson and Jean Johnson,  experts in health care and authors of the new book  “Advancing Healthcare Quality and Safety: Protecting Patients, Improving Lives.”

Both Greg and Jean have made huge contributions to our national health care quality and safety reform,  and are currently helping health care professionals make advances in learning through coaching and leadership development.

In Part I of our two-part interview, Greg and Jean talk about their ongoing work in health care advancements, patient-centered care, and why learning is a key component in health care professionals' care of patients.