In this episode of the Work Matters podcast, host Thomas Bertels welcomes Jeanne Thoma. Jeanne has 30 years of experience in senior leadership roles with BASF, Lonza, and SPI Pharma. In this conversation, she shares her insights on successful transitioning into a new leadership role - and the pitfalls to avoid. We explore the importance of listening, building trust, and challenging assumptions, making decisions and signaling risk appetite.