Summary

In this conversation, Ticket Smarter's Jeff Goodman discusses the evolving landscape of ticketing and how consumer behavior is changing in relation to attending concerts and shows. He emphasizes the need to adapt to these changes and the potential future trends in ticket purchasing.

Takeaways

• How people look for tickets five years from now could look different. • Consumer behavior towards concerts is ever-evolving. • Technology will play a significant role in ticketing. • Understanding these changes is crucial for businesses. • The ticketing industry must adapt to new consumer habits. • Future ticketing may involve more digital solutions. • The experience of attending concerts is changing. • Engagement with audiences is becoming more important. • Data analytics will influence ticket sales strategies. • Anticipating consumer needs will drive innovation.