If you’ve ever struggled to get your team or organization to adopt Lean principles that really work - this interview is for you. Jeff Gothelf is a Lean UX expert who specializes in enterprise software & change management. In his new book, Sense & Respond, Jeff and his co-author Josh Seiden provide tools & techniques that help large organizations listen to customers & create new products continuously. In this fascinating interview, Jeff summarizes what he’s learned working with enterprise leaders - and pinpoints the speed bumps that get in the way of effective Lean product development. Listen in and discover how to implement change management that really works.