Robby speaks with Jeff Haynie, Co-Founder and CEO at Pinpoint. They discuss boundaries around APIs and contracts, useful and less-useful metrics for development teams to focus on, and more. Jeff also gives an introduction to Pinpoint's tooling for software development teams and stakeholders, and shares a story about how he had to reverse-engineer a proprietary application in under 24hours to keep the trains running on time.

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• [Book] Hard Thing About Things Building

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