In this engaging podcast episode, former FBI agent Jeff Lanza shares his journey from a corporate career at Xerox to fulfilling his childhood dream of joining the FBI. He discusses the challenges and triumphs of his career, including solving high-stakes cases and the emotional toll of dealing with victims of crime. Jeff also provides valuable insights into the evolving landscape of cybercrime, emphasizing the importance of awareness and common sense in preventing fraud. The conversation touches on the role of AI in modern scams and the need for enhanced security measures both at the individual and organizational levels.