In today’s episode of Work Matters, Thomas Bertels welcomes Jeff Matlow. A serial entrepreneur, Jeff writes a weekly blog, bytitleonly.com, on leadership and business transformation. Jeff shares his views on the traits of effective leaders, stressing the importance of creating and maintaining culture especially in this era of remote work. Jeff highlights what qualities successful leaders share – accountability, productivity, and agility – and unpacks what’s needed at different stages of business growth. And finally, Jeff shares how scalability and distributed decision-making can impact the success of a business.