In this episode of HR Storytellers, Jeff Palkowski, SHRM-SCP, outlines how he left a career in customer service to learn HR from the bottom up, starting at a staffing firm and then leveraging his talents and additional education to move into human resource management.

Palkowski, workforce relations manager in the division of Information Technology at the University of Wisconsin in Madison, joins host Tony Lee to share his HR story.

HR Storytellers is sponsored by BambooHR.

Episode transcript