Sign up to save your podcasts
Or
Share Jeff Sussna 'Services as a chain of promises'
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
Jeff Sussna 'Services as a chain of promises'
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.
Interested in training for your organisation with This is HCD? Let's speak by booking a 15-minute call.
In this epsiode, Jeff Sussana, known for introducing the global DevOps community to the importance of empathy and author of Designing Delivery: Rethinking IT in the Digital Service Economy, talks about the importance of systems and design thinking and services as a "chain of promises.
Show Links
- Sussna Associates
- Jeff's book, Designing Delivery
- Jeff on Twitter
- Jeff on LinkedIn
- Jeff's writings on Medium
- Support This is HCD by becoming a Premium Member
Creators & Guests
Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcd
Sponsor links
- 10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'
Sign up https://auth.smaply.app/sign-up - Check out 'This is HCD x Sutsu' range. Gerry wears and endorses Sutsu ethical clothing. Use HCD10 to get 10% off this range.
- Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10
View all episodes
By Gerry Scullion
4.5
1515 ratings
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.
Interested in training for your organisation with This is HCD? Let's speak by booking a 15-minute call.
In this epsiode, Jeff Sussana, known for introducing the global DevOps community to the importance of empathy and author of Designing Delivery: Rethinking IT in the Digital Service Economy, talks about the importance of systems and design thinking and services as a "chain of promises.
Show Links
- Sussna Associates
- Jeff's book, Designing Delivery
- Jeff on Twitter
- Jeff on LinkedIn
- Jeff's writings on Medium
- Support This is HCD by becoming a Premium Member
Creators & Guests
Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcd
Sponsor links
- 10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'
Sign up https://auth.smaply.app/sign-up - Check out 'This is HCD x Sutsu' range. Gerry wears and endorses Sutsu ethical clothing. Use HCD10 to get 10% off this range.
- Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10
More shows like This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast
View all
This American Life
90,901 Listeners
99% Invisible
26,225 Listeners
The a16z Show
1,090 Listeners
The Daily
112,236 Listeners
What Trump Can Teach Us About Con Law
4,003 Listeners
The Guilty Feminist
1,560 Listeners
The Blindboy Podcast
1,809 Listeners
Search Engine
4,556 Listeners
What Now? with Trevor Noah
4,237 Listeners