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Jeff Sussna 'Services as a chain of promises'
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.
Join our Community: https://circle.thisishcd.com/Join-Community
In this epsiode, Jeff Sussana, known for introducing the global DevOps community to the importance of empathy and author of Designing Delivery: Rethinking IT in the Digital Service Economy, talks about the importance of systems and design thinking and services as a "chain of promises.
Show Links
- Sussna Associates
- Jeff's book, Designing Delivery
- Jeff on Twitter
- Jeff on LinkedIn
- Jeff's writings on Medium
- Support This is HCD by becoming a Premium Member
Creators & Guests
Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcd
Sponsor links
- 10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'
Sign up https://auth.smaply.app/sign-up - Check out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing.
- Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10
View all episodes
By Gerry Scullion
4.5
1515 ratings
If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.
Join our Community: https://circle.thisishcd.com/Join-Community
In this epsiode, Jeff Sussana, known for introducing the global DevOps community to the importance of empathy and author of Designing Delivery: Rethinking IT in the Digital Service Economy, talks about the importance of systems and design thinking and services as a "chain of promises.
Show Links
- Sussna Associates
- Jeff's book, Designing Delivery
- Jeff on Twitter
- Jeff on LinkedIn
- Jeff's writings on Medium
- Support This is HCD by becoming a Premium Member
Creators & Guests
Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcd
Sponsor links
- 10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'
Sign up https://auth.smaply.app/sign-up - Check out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing.
- Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10
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