Enterprise Knowledge CEO Zach Wahl speaks with Jeff Vargas, former Director of Knowledge Management at Paramount.

In this conversation, Zach and Jeff discuss being KM evangelists and the trick to selling KM programs to executives. They get into "invisible KM," talking about how everyone is doing KM but may not realize it, and how to find and boost those pockets of success. Jeff also shares the "lightbulb" moment that catapulted him from technical writing, to learning and development, and, ultimately, to knowledge management.

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