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Yactraq bills itself as the value leader in conversational AI / speech analytics for contact centers. Jeff and Darin talk with Jeh Daruvula, Benjamin Land, Josh Ayres, and MK about how speech technology is being used in contact centers to improve the customer experience.
By Jeff Adams5
77 ratings
Yactraq bills itself as the value leader in conversational AI / speech analytics for contact centers. Jeff and Darin talk with Jeh Daruvula, Benjamin Land, Josh Ayres, and MK about how speech technology is being used in contact centers to improve the customer experience.