The Heart Of Leadership

Jen Earle

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Jen is CEO of the National Association of Women Business Owners (NAWBO), where she works collaboratively with the National Board of Directors to implement their vision and ensure an ever-vibrant organization. She joined NAWBO in 2008, bringing with her an extensive background as a woman business owner in commercial music production and virtual operational support. At NAWBO, Jen has reactivated the organization’s 501c(3), the NAWBO Institute, and successfully navigated NAWBO and its members through an unprecedented pandemic. Jen also serves as Executive Director of the NAWBO Institute and is an Advisory Member for Enterprising Women Magazine, Council member for the National Women’s Business Council and a member of a special task force for the FCEM (World Association of Women Entrepreneurs) Steering Committee.


This episode of The Heart of Leadership dives deep into what it means to lead with a people-centered approach. Guest speaker Jen Earl, CEO of the National Association of Women Business Owners, shares her insights on servant leadership, emotional intelligence, and the role of trust in creating thriving teams.
Jen’s leadership philosophy is rooted in serving from behind—ensuring that people feel valued, heard, and supported. She emphasizes the power of self-awareness, vulnerability, and connection in leadership, as well as the importance of fostering a culture where employees feel psychologically safe.
Throughout the conversation, the discussion expands to global leadership trends, the future of work, and the next generation of leaders. Jen highlights the need for adaptability, collaboration, and human-centered leadership as organizations evolve in an increasingly complex world.
The episode closes with a powerful reminder: “Have courage and be kind. Together, we are invincible.”

Top 5 Lessons for Aspiring People-Centered Leaders

Servant Leadership Creates Lasting Impact

  • True leadership is about serving from behind, prioritizing the well-being of your team, and fostering a culture of care and empowerment.

    • Self-Awareness is Key to Effective Leadership

    • Leaders must recognize their own emotions and energy before they impact their teams. Self-regulation and reflection are essential for maintaining trust and stability.

      • Psychological Safety Fuels High-Performing Teams

      • When employees feel safe to express ideas, take risks, and admit mistakes, they contribute more meaningfully and drive innovation.

        • Empathy + Action = True Leadership

        • Leadership isn’t just about understanding people’s struggles—it’s about taking action to support and uplift them in tangible ways.

          • The Future of Work Requires Adaptability and Connection

          • As workplaces evolve, leaders must balance technological advancements with human connection, ensuring that people feel valued and engaged in the digital age.

            • This episode is a must-listen for leaders striving to create workplaces where people feel empowered, supported, and truly part of something greater. 🚀💡 #PeopleCenteredLeadership #ServantLeadership #EmotionalIntelligence #FutureOfWork

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            The Heart Of LeadershipBy Sage & Summit