Jenn Knight, Co-Founder and CTO of AgentSync (www.agentsync.io), joins host Mang-Git to dive into the dynamics of the build vs. buy decision many businesses face. This episode covers the intricacies of building business applications, such as within the Salesforce ecosystem, and explores real-world examples, including the implementation of CPQ solutions at Dropbox. Jenn shares her wealth of experience from working with numerous tech giants and highlights her passion for understanding evolving business needs in the insurance space.

00:00 Introduction 

01:02 Jenn's Background and Career Journey

01:37 Understanding AgentSync and the Insurance Ecosystem

02:52 Salesforce as a Platform for Business Applications

04:08 Building on Salesforce: Challenges and Advantages

06:21 The Build vs. Buy Dilemma

08:19 Real-World Examples and Decision-Making

11:28 Continuous Evaluation and Adaptation

18:23 Digital Transformation in Legacy Industries

23:37 Preparing for the Main Discussion

24:04 Reflecting on Dropbox's Sales Strategy

25:17 Challenges in Configuring Price Quotes

26:07 Building vs. Buying: A Strategic Decision

27:18 The Evolution of Dropbox's CPQ System

35:00 Personal and Professional Excitements

41:12 The Joy of Craftsmanship

44:32 Conclusion and Farewell

This episode was brought to you by Anvil [https://useanvil.com].