This week, understand different types of conversations, and how those conversations map to trust building. We'll also walk through the 'ladder of conclusions', which helps slow down the process of judging others too soon. 

Jennifer Ghelfi De Smedt is founder and principal of Ghelfi-De Smedt and Associates, a consultancy specializing in organizational culture development and leadership coaching since 2000. Her mission is to align strategy, people, and culture by partnering with leaders and influencers to discover and integrate values, behaviors, and competencies. She has served in executive level roles in Human Resources and Organization Development in high tech, bio tech, consumer products and non-profit organizations, such as Oracle, GSK, and McKesson. 

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