This is HCD: Human-Centred Design, UX & Service Design

Jennifer Philippe – ‘Building HCD at Scale’

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In this episode, we ask the big questions about human-centred design and large organizations. Why design teams alone, are not enough to become customer lead, and why we need to look at a sustainable way to scale human-centred design in organizations.


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    This is HCD: Human-Centred Design, UX & Service DesignBy Gerry Scullion
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