Steve and Jordan talk with Jenny Dearborn about using technology to support employee learning. Jenny is the Chief People Officer for BTS and has had a career focused on using technology to improve employee development. She also wrote the book Data Drivenon using workforce data to improve sales performance. Some things we cover:

+ Why traditional learning technology often fails to improve employee skills and performance

+ The value and limitations of using employee assessment tools to support development

+ Building learning programs that business leaders will value as being effective and relevant

We also learn to never ask a question unless you know what you will do with the answer