Fireside Chats: Behind The Build

Jenny Leman on Core Values, Culture-First Hiring, and Empowering Great Managers


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In this episode of MustardHub Voices: Behind the Build, Curtis chats with Jenny Leman, President and EOS Integrator at CareerPlug, about building values-driven workplaces that actually work. Jenny walks us through her journey from healthcare to SaaS leadership, explains why hiring without knowing your "why" is a major red flag, and makes a bold claim: 90% of performance issues are rooted in core value misalignment. From hiring and onboarding to retention and AI’s role in recruiting, Jenny shares actionable insights for business owners ready to stop whack-a-moling their way through people problems—and start building real momentum through empowered managers and culture-first systems.

About Jenny:

Jenny has a background in the health industry, but she pivoted to SMB/franchise business operations, and now SaaS operations have stolen her heart. She credits her journey with CareerPlug with allowing her to follow all of her loves and talents. She balances being a mom to 4 kids, leading CareerPlug as President and EOS Integrator, and sitting on a non-profit board that is focused on making tech safer for youth. In her spare time, you can find Jenny cheering her kids on at their activities and experimenting with AI as a curious enthusiast.

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Fireside Chats: Behind The BuildBy MustardHub