SEGMENT‌ ‌1 with Amy Schneider,‌ ‌‌starting‌ ‌at‌ ‌0:00‌:‌ ‌ What is it like to be the biggest female champion on Jeopardy and know so much about everything? Amy Schneider shares her experience making history and living a life of boundless curiosity.SEGMENT‌ ‌2 with Rita Flores,‌ ‌‌starting‌ ‌at 16:30‌:‌ ‌ The single thing that can separate you from you competitors is the unique customer experience you provide them. I have said for a long time that customer experience is the new marketing. Rita Flores shares how to meet your customers where they are, whenever they are ready to contact you!--Visit Barry's Blog for complete show notes.The Small Business Radio Show is sponsored by AnswerConnect. AnswerConnect provides around-the-clock customer service support. Your customers are guaranteed to reach a real person every time they call. Get 50% off three months of their best value plan

#764‌ Jeopardy Champion Amy Schneider on Making History and Being Fearlessly Curious

Barry Moltz gets small businesses unstuck. He has founded and run small businesses with a great deal of success and failure for more than 25 years. Barry knows the formula for taking your company to the next level!This is a business radio show where we talk about all the craziness of small business. It’s that craziness that actually makes it exciting, interesting and totally unpredictable.

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We’re living in frenetic times. Amid all the busyness and the FOMO, you may also feel directionless and overwhelmed. Maybe you know there’s more to life, but you have no idea what that “more” is. Maybe you sense there’s a message you need to hear, but the noise of everyday life is drowning it out.My guest is coach and healer Elaine Glass, who is the author of "Get Quiet: 7 Simple Paths to Finding Out Truly Who You Are". We discussed why it's so hard in this world just to "be with yourself" and what you can do to feel stronger and clearer, more at peace, and open to new possibilities for a life of purpose and joy in your life and small business.Visit Barry's Blog for complete show notes.

#788 Get Quiet: 7 Simple Paths to Finding Out Truly Who You Are

SEGMENT‌ ‌1 with Chloe Valdary‌ ‌‌starting‌ ‌at‌ ‌0:18‌.Diversity, equity and inclusion, commonly referred to as DEI. You would think that all of these things would be good for American business and society at large. But ni longer; more and more companies are coming under attack for having a DEI policy.Chloé Valdary who is the founder of the Theory of Enchantment, a New York-based DEI organization that fights against racism and bigotry by teaching love.SEGMENT‌ ‌2 with Gary Hawkins‌ ‌‌starting‌ ‌at‌ 18:37.There is no doubt that retail is going is going through further transformation especially since COVID- how does a main street retail store compete in an online Amazon world?Gary Hawkins has been described as a visionary and retail industry expert, whose deep knowledge of the industry combines with operational experience and technology savvy to provide a perspective that is completely unique. He has a new book out called “Bionic Retail”.Visit Barry's Blog for complete show notes.

#787 What Happened to DEI in American Business?

SEGMENT‌ ‌1 with Shawn D. Nelson,‌ ‌‌starting‌ ‌at‌ ‌0:00‌:‌ ‌ ‌What would you do in your business differently if you could do it all over again?Shawn D. Nelson is the author of Let Me Save You 25 Years: Mistakes, Miracles, and Lessons from the Lovesac Story. He is the founder and CEO of the Lovesac Company, which designs, manufactures, and sells such furniture as modular couches and bean bag chairs. Nelson holds a BA in Mandarin Chinese from the University of Utah and a Master’s degree in Strategic Design and Management from Parsons, The New School for Design in New York City, where he later became an instructor.SEGMENT‌ ‌2 with Jacob Heilbrunn,‌ ‌‌starting‌ ‌at‌ 17:00:‌ ‌ ‌This is a presidential election year. This one is going to be very consequential by anyone’s standards. As a result, we will veer on this podcast from strictly business topics to every so often entering the political realm and having those hard discussions.Jacob Heilbrunn is the editor of the National Interest and a nonresident senior fellow at the Atlantic Council. He is the author of They Knew They Were Right: The Rise of the Neocons. He lives in Washington, DC. He is the author of AMERICA LAST: The Right’s Century-Long Romance with Foreign Dictators.--Visit Barry's Blog for complete show notes.

#‌786 Save Yourself from 25 Years of Mistakes with Lovesac Founder Shawn Nelson

SEGMENT‌ ‌1 with Josh Greene,‌ ‌‌starting‌ ‌at‌ ‌0:00‌:‌ ‌ ‌ Its lonely at the top, especially as a solopreneur. Where and to whom does a business owner turn?Josh Greene is the co-founder and CEO of Groove where he builds on his passion for community, helping solopreneurs find the support and human connection they need to accomplish great things. Prior to co-founding Groove, Josh served as part of the leadership team at WeWork and held various roles as a strategy and innovation consultant.SEGMENT‌ ‌2 with Benjamin Friedman,‌ ‌‌starting‌ ‌at‌ 15:00:‌ ‌ ‌Mitigating risk can increase a founder's odds of success immensely. How can a small business grow in uncertain times?Benjamin Friedman led finance and business operations for over 20 years and has been involved in five successful M&A; transactions in the last decade. His book, Scale: Reach Your Peak, is a 500-page modular handbook with over 130 independent articles covering best practices for leadership, growth, sales, marketing, operations, finance, and teams to help scale holistically. Visit Barry's Blog for complete show notes.

#785‌ ‌Solopreneurs, You Aren’t Alone!

SEGMENT‌ ‌1 with Elliot Holland,‌ ‌‌starting‌ ‌at‌ ‌0:00‌:‌ ‌ ‌ I spend a lot of my time these days helping business owners buy and sell companies. Almost always, buyers and sellers are never prepared for the process.Elliott Holland is a Harvard Business School alum & expert in the small business acquisition space.  Elliott helps entrepreneurs do two very important things:  (1) execute great small business acquisitions and (2) kick bad deals out quickly, saving time and money.  He provides an audit-like product called a Quality of Earnings (QoE) to verify the numbers for the messy & unaudited financials of the typical small business.  He also advises clients through the entire business acquisition process.SEGMENT‌ ‌2 with Jennyfer Crawford-Williams,‌ ‌‌starting‌ ‌at 11:45‌:‌ ‌ ‌ I always love a business owner who focuses locally, especially in her hometown. What is it like starting, running, and supporting businesses in Detroit, Michigan?Jennyfer Crawford-Williams has single-handedly made shopping small and supporting local a really big deal in her hometown, Detroit, Mich. It all began in 2014 with her branding and events firm – Ask Jennyfer. She earned attention for her small business showcase All Things Detroit, a massively popular event that returns to Detroit’s Historic Eastern Market every Spring and Fall.--Visit Barry's Blog for complete show notes.

#764‌ Jeopardy Champion Amy Schneider on Making History and Being Fearlessly Curious

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