Jesse James Garrett and Secil Watson talk about managing customer experiences through Wells Fargo's web sites and its phone and electronic servicing channels.

Jesse Interviews Wells Fargo VP Secil Watson

Adaptive Path brings together a collection of podcasts from across the web. You'll find our practitioners speaking at conferences and interviewing experts in our field. You'll also find a collection of the best presentations from our events including UX Week and MX: Managing Experience.

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Jesse Interviews Wells Fargo VP Secil Watson

Jesse Interviews Wells Fargo VP Secil Watson