NAPPS President, Jessica Abernathy, began her career at United Airlines where she ran one of the training departments, managing over 3,000 employees and worked in customer service training for 10 years. Following her airline career, Jessica ventured into the beauty industry, owning a beauty business for 12 years and loving every minute of it. Still, after the events of 9/11 Jessica realized that she needed another form of income and was inspired by a client who requested Jessica to watch her kitten. Thus, Professional Pet Sitter, Inc. began. In addition to Professional Pet Sitter, Inc., Jessica is also the owner of Chicagoland Cat Sitters.