At Untold: The Stories of Cook Children's, we go beyond the hospital walls to uncover the heartwarming, inspiring, and deeply human stories behind the people who make a difference in children’s lives every day. In this episode, we sit down with Jill Koss, Director of Family Support Services, as she reflects on her incredible 30+ year journey at Cook Children’s. From playing with kids and facility dogs to spearheading groundbreaking child life programs, Jill shares how her passion for child development and emotional safety has shaped countless lives. Tune in for a heartfelt conversation about resilience, healing through play, and the powerful connections that last a lifetime.