Jill Raff is a Customer Experience Strategist, author and speaker who uses her diverse background as a high-level consultant for companies who want to create a 5-star customer experience. You can learn more about Jill here: www.jillraff.com

This episode is brought to you by Authors Unite. Authors Unite provides you with all the resources you need to become a successful author. You can learn more about Authors Unite here: http://authorsunite.com/. 

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Tyler