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In this episode, Jillian Bejtlich, Community Lead at Calendly, discusses her journey towards community management, which began in an engineering-focused household. Describing her path as non-traditional, she emphasizes the importance of flexibility and adaptability in community management strategies. Jillian shares her experiences working in different industries, including engineering software and defense manufacturing, and how users drive the function and form of communities. She also highlights the increasing role of AI in community management and how it can aid in content creation and strategizing, while also posing new challenges for community moderators.
Stay tuned through the end of the show (25:18) to learn:
Featuring:
Jillian Bejtlich (LinkedIn)
Sunny Manivannan (LinkedIn, Twitter)
Follow us:
Tune in:
Apple Podcasts
Spotify
In this episode, Jillian Bejtlich, Community Lead at Calendly, discusses her journey towards community management, which began in an engineering-focused household. Describing her path as non-traditional, she emphasizes the importance of flexibility and adaptability in community management strategies. Jillian shares her experiences working in different industries, including engineering software and defense manufacturing, and how users drive the function and form of communities. She also highlights the increasing role of AI in community management and how it can aid in content creation and strategizing, while also posing new challenges for community moderators.
Stay tuned through the end of the show (25:18) to learn:
Featuring:
Jillian Bejtlich (LinkedIn)
Sunny Manivannan (LinkedIn, Twitter)
Follow us:
Tune in:
Apple Podcasts
Spotify