Jim Hamilton has played a leading role for over 30 years in the Life Sciences, Health and Nutrition industries, including as a CEO and Board Director in the Dietary Supplement, Food, Animal-feed and Personal-Care product sectors.

He joins Stephen Willson to explore the middle management challenges in a business to business context.

The discussion covers topics such as adding value through staying close to evolving customer needs, maintaining an appropriate culture and the selection of measures to include non-financial aspects.