Want to make a 'remarkable difference' and hear why TITLE means nothing in leadership? That is what this guest believes and the company he serves does. As far as CXO titles go...Chief Customer Officer is one of my FAVORITES!! Jim Iyoob is responsible for the customer experience both internally and externally for Etech Global Services (https://www.etechgs.com/) . Please listen to him speak from the heart about his journey with Etech, beyond Etech (for a short time), then back again over the past 20 years. Serving others, being a life-long learner, and building relationships through leadership is his message.