Fast Leader Show | Customer Experience Leadership

323: Jim Kouzes - Five Exemplary Leadership Practices: How To Be an Exemplary Leader

06.30.2021 - By Jim Rembach, President Call Center CoachPlay

Download our free app to listen on your phone

Download on the App StoreGet it on Google Play

What do effective leaders do when they’re at their personal best? Our guest today has done all the research, and he outlines five exemplary leadership practices that leaders display when they’re at their personal best: Model the way Inspire a shared vision Challenge the process Enable others to act Encourage the heart In this episode, Jim Kouzes sheds light on the five exemplary leadership practices and how leaders can use them to overcome the most difficult challenges.

More episodes from Fast Leader Show | Customer Experience Leadership