Joanna Kwartler is a real estate agent in New York City, one of the most competitive markets in the world. On the Michael Graves Team at Douglas Elliman Real Estate, Joanna talks about how she got into real estate, how she built her real estate business starting from a rentals business and where she thinks the future of real estate is going.

We asked Joanna the following questions:

00:23  Can you tell us a little bit about your business, what kind of properties you sell, how long you've been doing it and how you got into real estate?

01:30  What have you done to stand out in the real estate industry in New York and be able to advance so quickly from doing lower price rentals to really doing transactions for sales?

02:50  What advice would you give to somebody searching for a rental in New York?

03:45  What does your day to day look like as an agent in New York?

05:25  Where do you see the real estate industry going in the future?

06:50  What is the coolest thing you have seen realtors use lately in terms of technology or advertising?

08:15  How is not having an MLS affecting realtors in New York?

09:15  If you could go back in time and tell your younger self one thing about the industry, technology or personal branding that you know now, what would that be?

10:50  Where can people find you online?