In this episode, Tim Wilbur sits down with Canadian entrepreneur Jody Glidden, founder and CEO of Postilize, to discuss how artificial intelligence is changing client engagement in the legal sector. Glidden talks about the evolution from traditional CRM to proactive relationship management, the challenges law firms face with data, and how AI can help lawyers anticipate client needs and manage business development more efficiently. Postilize is used by major law firms in the US.