Joe Macleod: Exploring the Untapped Potential of Off-Boarding and Consumer Endings

In a podcast interview with Joe Macleod, we explore the concept of off-boarding at the end of the consumer lifecycle. Joe is a product leader, author, founder and consultant with decades of experience in product development. He has founded andEnd to help companies grapple with off-boarding in consumer experiences and gives keynote speeches at conferences all over the world. He also provides training and consulting services to businesses. In the episode, he discussess how companies can nurture...