This week, Cicely is joined by author and podcaster, Joe Pardavila. In the new book, Good Listen: Creating Memorable Conversations in Business and Life, Joe shares his insights and knowledge for creating a podcast that will appeal to listeners and leave them clamoring for more. But you don’t need to have a podcast to benefit from Joe’s wisdom because his tips for connecting with others also apply to work, love, and life. In part one, Joe discusses how he stumbled into a 20-year career in radio and what it was like to be on the air on September 11, 2001.