Practical AI in Healthcare

John Glaser: Lessons from a Healthcare IT Pioneer on the Future of AI (S1, E6)


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Season 1, Episode 6 welcomes John Glaser—executive in residence at Harvard Medical School, former SVP at Cerner, past CEO of Siemens Health Services, and a pioneer in healthcare IT. Join hosts Dr. Steve Labkoff and Dr. Leon Rozenblit as they explore Glaser’s unique perspective on the trajectory of AI in healthcare, drawing lessons from over 40 years of industry transformation. Find out:

  • Why every breakthrough, from the mainframe to mobile, set the stage for today’s AI revolution.

  • How practical deployments—like specialized AI for prior authorizations—deliver true value, while hype often fills the void left by a lack of hands-on experience.

  • The importance of focusing on real-world ROI, efficiency, and smart clinical capacity management, with less emphasis on “sexy” use cases and more on what genuinely reshapes healthcare for the better.

  • Essential insights on domain specificity: why expert models outperform generic AI in high-stakes environments, and how learning from implementation drives success.

  • Why building successful AI adoption means mitigating risks, fostering literacy—not just technical training—and evolving governance to match pace with technology.

Glaser’s message is clear: “This is a remarkable time. This is remarkable technology. Extraordinarily powerful. ... But the way you deal with this kind of stuff is one step at a time.” Join the conversation and stay practical about what’s next in healthcare AI.

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Practical AI in HealthcareBy Steven Labkoff