John was director of operations and programs at Amazon kindle. He speaks to an array of different mechanisms they implement internally that you can take learnings from.In this episode we discuss:Asking your team to improve by 1X, 2X and 3X vs. Asking for marginal gainsChallenging those around you to think revolutionary rather than evolutionaryUnderstanding the importance of diving deep into an area where you're marginally under performingData hygiene, why clean obsessing over clean data is so...