John G. Miller is author of the best-selling QBQ! The Question Behind the Question,  as well as Flipping the Switch, Outstanding!, and Parenting the QBQ Way.  John is also the founder of QBQ, Inc., an organizational development firm dedicated to making personal accountability a core value for organizations and individuals. People at every organizational level have found QBQ! content life changing. He has been in the training industry since 1986. He and his wife, Karen, have seven children and live in Denver, CO. Learn more at www.QBQ.com or connect with John at Twitter.