Jolene Rees runs the award-winning Innovations Advanced Skincare & Beauty in Stockton-on-Tees and Kelly Shaw is owner of K:Spa in Hampshire as well as being a business coach and mentor. In this episode, recorded live on stage at Professional Beauty London, the two share their advice on how to navigate challenging changes in the business landscape while remaining profitable and retaining a strong and happy team.

This episode is supported by AlumierMD.

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