In this episode Jon Baker talks about engaging front line workers, to have them quickly identify waste and remove it from the process, increasing employee satisfaction and driving out costs. He talks through the challenges of walking into a command and control culture and how  he has seen those companies move toward an engaged Lean culture. 

Podcast related links

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Our guest: Jon Baker

http://linkedin.com/in/jonathanbakerfcmi

[email protected]

Our host: Mark Dejong can be reached at:

https://www.linkedin.com/in/mark-de-jong-investor-lean-advisor-0288695/

[email protected]

https://www.4ppartners.ca

Phone: 1-778-807-9691