Podcast Show Notes

Episode Title: A Journey of Success with Jon Schmidt of Data Success

Episode Summary: In this episode of the MinnWEST Technology Campus Podcast, we sit down with Jon Schmidt, the manager of the Willmar branch of Data Success. Jon shares his journey from the Air Force to managing a successful IT business, discussing his experiences, challenges, and the importance of community involvement.

Guest: Jon Schmidt, Manager of Data Success Wilmer Branch

Key Topics Discussed:

Jon's Background:

• Originally from Buffalo, graduated in 1988 as a Buffalo Bison.
• Joined the Air Force, serving 12 and a half years, split between active duty and reserves.
• Developed an interest in electronics and computers, leading to a career in IT.

Career Path:

• Worked for Entel and then Hutchinson Telephone Company in IT.
• Transitioned to maintaining emergency services call centers, managing 75% of 911 call centers in the state.
• Founded the Wilmer branch of Data Success in March 2012 with encouragement from long-time friend Kevin Thompson.

Data Success Overview:

• Provides IT services for small businesses that don’t need a full-time IT person.
• Services include computer setups, networking, security, and backups.
• Focuses on personalized IT solutions, emphasizing understanding customer needs and future growth.

Starting and Growing the Business:

• Jon shared the challenges of starting the Wilmar branch, including building a customer base and joining local networking groups like the Chamber of Commerce and BNI.
• Highlighted the importance of persistence and community involvement in growing the business.

Community Involvement:

• Jon's involvement in local singing groups like the West Central Connection Chorus.
• Participation in community events like Celebrate the Light of the World at Robbins Island.
• Emphasis on the importance of giving back to the community and building strong local connections.

Looking Ahead:

• Plans for expanding the Willmar branch by potentially hiring additional staff.
• Jon’s vision for maintaining the personalized, small-business approach while growing the company.

Favorite Quotes:

• "We do sit down and listen; we don't just say, 'okay, you need a computer, here's one for you.' We ask questions to understand what you need and where you want to be in the next few years."
• "It's an honor to work with small businesses and be invited into their world. It's very humbling that folks put that kind of trust in you."