Jonathan Anglin, founder of J&C Home Services, has grown his heating and plumbing business into a thriving company in just four years, shaped by his Black Country roots and values of honesty and loyalty. Specialising in reactive repair work for insurance and facilities management clients, he credits success to strong relationships and his belief in reciprocity.

His leadership style is an upside-down pyramid, focused on supporting his staff and engineers. By prioritising well-being, hiring for personality, and encouraging accountability, Jonathan has built a positive culture. Inspired by Atomic Habits, he advocates authenticity, risk-taking, and continuous improvement in business and leadership.

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